{"id":1132,"date":"2018-07-07T11:27:10","date_gmt":"2018-07-07T11:27:10","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=779"},"modified":"2026-10-09T14:17:39","modified_gmt":"2026-10-09T11:17:39","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/just-packs.com\/de\/contact-us\/","title":{"rendered":"Kontaktieren Sie uns"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1132\" class=\"elementor elementor-1132\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f98d371 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f98d371\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e4c238f\" data-id=\"2e4c238f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-746cb185 elementor-widget elementor-widget-text-editor\" data-id=\"746cb185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hilfe bei einer Bestellung, Lieferung, Zahlung oder Produktfragen? Das Just Packs Support-Team steht Ihnen gerne zur Verf\u00fcgung.<br \/>Sie k\u00f6nnen uns bei Fragen zu bestehenden Bestellungen, Produktverf\u00fcgbarkeit, Ger\u00e4tekompatibilit\u00e4t, Versand, R\u00fccksendungen und anderen allgemeinen Anliegen kontaktieren.<\/p><p><strong>tobaccostoreeu@gmail.com<br \/>info@just-packs.com<\/strong><\/p><h2>Wie wir helfen k\u00f6nnen<\/h2><p>Unser Kundensupport-Team kann Ihnen bei folgenden Themen helfen:<\/p><ul><li>Bestellstatus und Bestellinformationen<\/li><li>Fragen zu Lieferung und Versand<\/li><li>Fragen bez\u00fcglich der Bezahlung<\/li><li>R\u00fcckgabe und Reklamation<\/li><li>Verf\u00fcgbarkeit des Produkts<\/li><li>Kompatibilit\u00e4t mit Ger\u00e4ten und Sticks<\/li><li>Produktinformationen<\/li><li>Allgemeine Website- und Kontoverantwortungen<\/li><\/ul><h2>Kontakt Just Packs<\/h2><p>Wenn Ihre Anfrage sich auf eine bestehende Bestellung bezieht, f\u00fcgen Sie bitte Ihre <strong>Bestellnummer<\/strong> und die <strong>E-Mail-Adresse, die bei der Bestellung angegeben wurde<\/strong>.<br \/>Bei Fragen zur Produktkompatibilit\u00e4t geben Sie bitte den Namen Ihres Ger\u00e4ts oder das Produkt an, das Sie interessieren.<\/p><h2>Fragen zu Bestellung und Lieferung<\/h2><p>Wenn Sie uns bez\u00fcglich einer bereits get\u00e4tigten Bestellung kontaktieren, teilen Sie uns bitte Ihre Bestellnummer sowie eine kurze Beschreibung des Problems mit.<br \/>Bei Fragen zur Lieferung ist es ebenfalls hilfreich, den Zielland und alle relevanten Tracking-Informationen anzugeben, die Sie zur Verf\u00fcgung haben.<\/p><h2>R\u00fccksendungen und R\u00fcckerstattungen<\/h2><p>Bei Fragen zur R\u00fcckgabe eines Produkts oder zur Beantragung einer R\u00fcckerstattung kontaktieren Sie uns bitte mit den Einzelangaben Ihrer Bestellung und einer kurzen Beschreibung Ihrer Anfrage.<br \/>Sie k\u00f6nnen auch unsere <strong>R\u00fcckerstattung und R\u00fccksendungen<\/strong> Informationen zu den geltenden Verfahren und Bedingungen.<\/p><h2>Produktkompatibilit\u00e4t<\/h2><p>Verschiedene Heizeinrichtungen erfordern bestimmte Stickformate. Wenn Sie nicht sicher sind, welche Produkte mit Ihrem Ger\u00e4t kompatibel sind, kontaktieren Sie uns vor der Bestellung und wir helfen Ihnen, die passende Serie zu identifizieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need help with an order, delivery, payment or product question? The Just Packs support team is here to help.You can contact us with questions about existing orders, product availability, device compatibility, shipping, returns and other general enquiries. tobaccostoreeu@gmail.cominfo@just-packs.com How We Can Help Our customer support team can assist with: Order status and order details Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-1132","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Just Packs | Customer Support &amp; Help<\/title>\n<meta name=\"description\" content=\"Get in touch with Just Packs for assistance with orders, delivery, payments, returns, product availability and device compatibility.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/just-packs.com\/de\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Just Packs | Customer Support &amp; 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