{"id":1132,"date":"2018-07-07T11:27:10","date_gmt":"2018-07-07T11:27:10","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=779"},"modified":"2026-10-09T14:17:39","modified_gmt":"2026-10-09T11:17:39","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/just-packs.com\/fr\/contact-us\/","title":{"rendered":"Contactez-nous"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1132\" class=\"elementor elementor-1132\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f98d371 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f98d371\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e4c238f\" data-id=\"2e4c238f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-746cb185 elementor-widget elementor-widget-text-editor\" data-id=\"746cb185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez besoin d'aide concernant une commande, un envoi, un paiement ou une question concernant un produit ? L'\u00e9quipe d'Just Packs assistance est l\u00e0 pour vous aider.<br \/>Vous pouvez nous contacter pour toute question concernant vos commandes en cours, la disponibilit\u00e9 des produits, la compatibilit\u00e9 avec votre appareil, l'exp\u00e9dition, les retours et toutes autres demandes g\u00e9n\u00e9rales.<\/p><p><strong>tobaccostoreeu@gmail.com<br \/>info@just-packs.com<\/strong><\/p><h2>Comment nous pouvons aider<\/h2><p>Notre \u00e9quipe d'assistance client\u00e8le peut vous aider dans les domaines suivants :<\/p><ul><li>\u00c9tat de la commande et d\u00e9tails de la commande<\/li><li>Questions relatives \u00e0 la livraison et au transport<\/li><li>Demandes de renseignements concernant le paiement<\/li><li>Remboursement et demandes de remboursement<\/li><li>Disponibilit\u00e9 du produit<\/li><li>Compatibilit\u00e9 entre l'appareil et le stick<\/li><li>Informations sur le produit<\/li><li>Questions g\u00e9n\u00e9rales concernant le site web et le compte<\/li><\/ul><h2>Contact Just Packs<\/h2><p>Si votre demande concerne une commande existante, veuillez y inclure votre <strong>num\u00e9ro de commande<\/strong> et le <strong>adresse e-mail utilis\u00e9e lors de la commande<\/strong>.<br \/>Pour toute question concernant la compatibilit\u00e9 du produit, veuillez indiquer le nom de votre appareil ou le produit auquel vous \u00eates int\u00e9ress\u00e9.<\/p><h2>Questions relatives \u00e0 la commande et \u00e0 la livraison<\/h2><p>Si vous nous contactez concernant une commande d\u00e9j\u00e0 pass\u00e9e, veuillez fournir votre num\u00e9ro de commande ainsi qu'une br\u00e8ve description du probl\u00e8me rencontr\u00e9.<br \/>Pour toute question concernant la livraison, il peut \u00e9galement \u00eatre utile d\u2019indiquer le pays de destination ainsi que toute information de suivi pertinente \u00e0 votre disposition.<\/p><h2>Retours et remboursements<\/h2><p>Pour toute question concernant le retour d\u2019un produit ou la demande d\u2019un remboursement, veuillez nous contacter avec les d\u00e9tails de votre commande ainsi qu\u2019une br\u00e8ve explication de votre demande.<br \/>Vous pouvez \u00e9galement consulter notre <strong>Remboursements et retours<\/strong> informations d\u00e9taill\u00e9es sur le processus et les conditions applicables.<\/p><h2>Compatibilit\u00e9 du produit<\/h2><p>Les diff\u00e9rents appareils de chauffage n\u00e9cessitent des formats de b\u00e2ton sp\u00e9cifiques. Si vous n\u2019\u00eates pas s\u00fbr des produits compatibles avec votre appareil, veuillez nous contacter avant de passer votre commande et nous vous aiderons \u00e0 identifier la gamme appropri\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need help with an order, delivery, payment or product question? The Just Packs support team is here to help.You can contact us with questions about existing orders, product availability, device compatibility, shipping, returns and other general enquiries. tobaccostoreeu@gmail.cominfo@just-packs.com How We Can Help Our customer support team can assist with: Order status and order details Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-1132","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Just Packs | Customer Support &amp; Help<\/title>\n<meta name=\"description\" content=\"Get in touch with Just Packs for assistance with orders, delivery, payments, returns, product availability and device compatibility.\" \/>\n<meta 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